Privacy Policy

Welcome to Fluenzy's Privacy Policy. We value your privacy and are committed to protecting your personal data while helping you achieve your language learning goals.

1. Information We Collect

To provide you with the best language learning experience, we collect:

• Account Information (name, email, profile picture)
• Language Learning Data (progress, lesson completions, streaks)
• Voice Recordings (for conversation practice and pronunciation)
• Performance Metrics (study time, accuracy rates, streak data)
• Device Information (device type, operating system, app version)

2. How We Use Your Information

Your information helps us:

• Personalize your language learning journey
• Track and maintain your learning streaks
• Provide interactive conversation practice
• Generate progress reports and statistics
• Improve our language learning algorithms
• Maintain and enhance app security

3. Voice Data Processing

For our conversation practice feature:

• Voice recordings are processed to enable real-time language practice
• Audio data is temporarily stored for the duration of your conversation
• We use secure text-to-speech services for tutor responses
• Voice data is not shared with third parties except for processing

4. Data Storage and Security

We protect your data through:

• Secure storage using Supabase infrastructure
• Encrypted data transmission
• Regular security audits and updates
• Strict access controls for user data

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your learning progress
• Opt-out of optional data collection

6. Push Notifications

We send notifications for:

• Daily learning reminders
• Streak maintenance alerts
• New lesson availability
• Achievement celebrations
• You can manage notifications in your profile settings

7. Third-Party Services

We work with trusted partners for:

• Google Sign-In authentication
• Apple Sign-In authentication
• Payment processing (for premium features)
• Analytics and app performance monitoring

8. Children's Privacy

Fluenzy is designed for users aged 13 and above. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Last updated: February 16, 2025